Fix problems that block programs from being installed or removed

Follow these steps to automatically repair issues including corrupted registry keys that block you from installing or removing programs:

• Select the Download button on this page.
• In the File Download dialog box, click Run or Open, and then follow the steps in in the Program Install and Uninstall Troubleshooter.
• What it fixes
  • Corrupted registry keys on 64-bit operating systems
  • Corrupted registry keys that control the update data
  • Problems that prevent new programs from being installed
  • Problems that prevent existing programs from being completely uninstalled or updated
  • Problems that block you from uninstalling a program through Add or Remove Programs (or Programs and Features) in Control Panel

Notes

• This troubleshooter might be in English only. However, the automatic fix also works for versions of Windows in other languages.
• If you’re not on the computer that has the problem, save the troubleshooter to a flash drive or a CD, and then run it on the computer that has the problem.